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Guide on How to Fix Unable to Play Video Error 5

Nowadays, multimedia content plays a crucial role in our personal and professional lives. Whether for educational purposes, business presentations, or entertainment, videos have become part of our everyday interaction. However, it is inevitable to experience issues in playing downloaded videos. This error can disrupt your presentations or video playback experience in just a snap. But fret not, because we got you covered, as we will explore various solutions to fix this issue in the following sections.

Unable to Play Video Error 5

Part 1. How to Fix Downloaded Videos Play Error 5 Using Aisseesoft Video Repair

You are now set to watch a video that you are excited to watch, so you downloaded it. However, when you hit play, you encounter Unable to Play Video Error 5. It’s a frustrating roadblock that can spoil your viewing experience right? All the excitement turned into disappointments and frustrations. But don’t worry, Aisseesoft Video Repair can help fix that.

This powerful program is your go-to solution for restoring videos with lost or corrupted data. All it requires is a sample video in the same format, and with the support of cutting-edge technology, Aiseesoft Video Repair can bring your video back to life, free from defects, and all it takes is a few simple clicks.

Step 1: First, download the software program. Once done, go ahead and install it on your computer.

Step 2: Next, to fix the damaged video file, you have to add the unplayable video file on the left side, and select the add file button on the right side of your screen to import the sample video on the right side.

Aiseesoft Video Repair Add Broken Video

Step 3: Now, click the Repair button and give it a few moments to repair the files.

Aiseesoft Video Repair Add Repair Video

Step 4: When the repair is successful, go ahead and click the Preview Button to check it. If it's all set, you can download it right away.

Aiseesoft Video Repair Preview

You can now enjoy a seamless and hassle-free viewing experience, thanks to Aiseesoft Video Repair. This tool is truly a handy tool when fixing videos playback error 5, corrupted videos and damaged files. Its user-friendly and intuitive interface makes it accessible to users of all levels, so you can start using it with ease right away. Give it a go today!

Part 2. How to Fix Unable to Play Video Error 5 in Google Slides & Drive

In doing a presentation, it’s important to be creative and engaging. That’s why it is common now for presenters to use videos to captivate their audience and convey their message effectively. But what happens when the videos meant to enhance your presentation turn unplayable, popping on your screen unable to play video error 5?

But don’t worry, you are in the right place. We will help you fix the video error in Google Slides and Drive.

Method 1: Check Your Internet Speed

Sometimes, an unstable internet connection affects the video playback, leading to video error 5. To solve this, follow the steps below:

Step 1. First, in your browser, type in and search Speedtest.net. This tool will check your internet connection.

Step 2. After that, click the Run Speed Test Button from the website to check your internet speed.

Step 3. After a few minutes, the result will show if there is a problem with your internet. Then you can see if the unplayable video error 5 is solved or not.

Now, if your internet connection is strong, but the video you embed in your Google Slide remains unplayable, the video should be fixed instead of the internet. To do this, use video repair software like Aiseesoft Video Repair. You can follow the steps in Part 1 of this article. After that, check the playable video, paste it into your Google slide, and see if it’s playing.

Method 2: Updating Your Browsers

Step 1. Open Google Chrome on your Windows or Mac computer.

Step 2. In the upper right corner, click on the three dots icon or the Customize Control button.

Step 3. Now, click Help.

Google Chrome Updating Help

Step 4. After that, choose About Google Chrome. If there's a new version waiting, you'll spot an Update Google Chrome option. Just click it and follow the on-screen instructions. If not, you'll see a Relaunch button.

Google Chrome Updating Browser Version

Updating your browser can help solve the video not playing issues like green screen, video error 150, video black screen, and more. However, updating your Google Chrome may not guarantee to fix unable to play video error 5. It is still essential to consider checking other factors and use software tools to fix them.

Part 3. Tips: Why You See Error 5 and How to Avoid it

There are various reasons why we see error 5 when trying to play a video. The following are the possible causes:

Causes of Error 5

Cause 1. Video File Corruption

Video files can become corrupted due to virus or malware attacks, operating system crashes, bad sectors in the storage drive, or other factors.

Cause 2. Internet Connectivity Issues

A poor or unstable internet connection can disrupt video playback and lead to unable to play video error 5.

Cause 3. Browser Cache and Temporary Files:

The accumulation of browser cache and temporary files can interfere with video playback.

Tips to Avoid Error 5

Tip 1. Regularly update your antivirus software to protect against malware and viruses.

Downloaded video files can become corrupted due to various factors, such as virus or malware attacks and operating system crashes. To avoid error 5, it's essential to maintain updated antivirus software and perform regular scans to keep malware at bay.

Tip 2. Check Your Internet Connection

A stable and high-speed internet connection is the backbone of seamless video streaming. To prevent Error 5 from stemming from connectivity problems, check your internet connection and contact your service provider if there’s a problem with it.

Tip 3. Clear Your Browser’s Cache and Cookies

Over time, your browser accumulates cache and cookies, which can interfere with video playback. Regularly clearing them not only frees up space but also ensures smoother video streaming by preventing data conflicts between the cached content and the updated video.

By addressing these potential causes and following these tips, you can enjoy a hassle-free video streaming experience. Get ready for a smoother and more enjoyable video-watching experience online.

Part 4. FAQs about Unable to Play Video Error 5

Why does Google Drive video show video error 5?

The error 5 issue in Google Drive can occur due to various reasons, including unsupported video formats, connectivity problems, or privacy settings. It's essential to identify the specific cause to resolve it effectively.

Can you download video from Google Slides even if it shows error 5?

Yes, you can download a video from Google Slides, even if it displays Error 5. However, this won’t fix the issue. You can use video repair tools like Aiseesoft Video Repair to fix the video.

What video format does Google Slide and Drive support?

Google Slide and Drive primarily support popular video formats like MP4, AVI, and MOV. Ensure your videos are in these formats for a smooth playback experience.

How do I optimize my video for Google Slide and Drive?

To optimize your video for Google Slide and Drive, convert it to a supported format (e.g., MP4) and ensure a stable internet connection. Also, check the sharing and privacy settings to avoid any access issues.

Are there any browser-specific issues related to Error 5?

Yes, sometimes the error 5 issue can be browser-specific. Try different browsers to see if the problem persists, or else you clear your browser’s cache and cookies.

Conclusion

Encountering the unable to play video error 5 issue in your downloaded video files can be frustrating, but with the right knowledge, you can overcome it. Now, you can confidently deliver your presentations without the looming threat of interruptions and enjoy your downloaded videos seamlessly.

You're now equipped to enhance your video-watching and presentation experiences.

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